The Long John Silver's A&W Charles Town stands out in the fast food arena, particularly admired for its fresh and flavorful offerings. Located at 32 Patrick Henry Way, Charles Town, WV, this eatery offers a delightful experience, especially for seafood lovers. Customer reviews predominantly highlight the quality of the food, with many patrons praising the freshness and taste. Mary Joy Daliagon calls it the best fast food spot, emphasizing that unlike many competitors, they serve meals that are consistently hot and fresh. Keosha Stevens echoed this sentiment, noting the "yummmm" factor of their meals, albeit suggesting a need for improved cleanliness in the dining area.
However, not all feedback has been glowing. Some users like Katherine Taylor cautioned against certain offerings, particularly the popcorn shrimp, which she found disappointing. Yet, she also mentioned the nostalgia attached to the establishment, highlighting its historical importance in the community as a surviving Long John Silver's amidst closures elsewhere.
Quinton Sinnott's experience underscores the value of responsive staff, as he praised a manager's commitment to remedying his cold meal. This indicates a strong customer service ethos that could elevate the dining experience significantly. Overall, Long John Silver's A&W Charles Town provides a rich dining experience with room for improvement, making it a worthy stop for fast food enthusiasts.
Amenities and More
From the business
Identifies as Asian-owned
Identifies as Black-owned
Identifies as Latino-owned
Identifies as LGBTQ+ owned
Identifies as veteran-owned
Identifies as women-owned
Service options
Delivery
Drive-through
Takeaway
Dine-in
Highlights
Active military discounts
Popular for
Lunch
Dinner
Solo dining
Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Assistive hearing loop
Wheelchair-accessible seating
Offerings
Quick bite
Dining options
Lunch
Dinner
Catering
Dessert
Table service
Amenities
Toilet
Wi-Fi
Wi-Fi
Atmosphere
Casual
Crowd
Family friendly
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Children
Good for kids
High chairs
Kids' menu
Parking
Free of charge street parking
Free parking lot
Parking
Photos
Reviews For Long John Silver's A&W Charles Town
Keosha Stevens
Jul 2,2025
Mannnn this food was fye!!! I haven’t had LJS in foreeeever! I was passing through on my rig and decided to stop! If you drive an 18 wheeler there’s room next to the Dollar Tree to walk and get you some yummmm Awesome customer service! Excellent fresh food EVERYTHING was hot n fresh! I do recommend deep cleaning/stripping the floor! It’s really really caked up dirty! If someone owns a business like that you could make a nice chunk of change stripping their floors and pressure washing the lot! It’s much needed! Take care
James Weakley
Jun 21,2025
The food was fresh and tasty, the employees were very friendly, The was a little messy, like they had been busy and haven't had a chance to clean up.
Quinton Sinnott
May 15,2025
One of my favorite fast food places. Long John’s not what it use to be... I get it, but I was super mad when the whole order was cold and not good... I took it back and a very professional and helpful manager named “ALLY”came and asked what she could do to improve my meal. She went back and got my whole meal! It was so hot and amazing! That place needs 5 more ALLYS and they would be amazing! She is top notch ! Great person!
Katherine Taylor
May 7,2025
My husband and dad both love this place. With many Long John’s in our area having closed in recent years, I hope that this one manages to keep its doors open for a long time. I don’t mind their food, but they do have a bit of a bad rep in the area for having cold food or food that’s been sitting under a heating lamp all day. Don’t get the popcorn shrimp, it’s not good. They must sit under a heat lamp all day because when I ordered them they were straight up inedible. The shrimp inside were so dried up they were crunchy carcasses at that point. Nauseating. All their other food is good though, especially the root beer, ice cream, and the fish. While the place is pretty disgusting inside, I can tell that Long John’s as a business is struggling to stay afloat with many locations closing, so it’s not like they have the money to renovate the place. I kinda like the old style inside though— it just needs deep cleaned in a big bad way. Employees are usually friendly but don’t always make sure your food is warm. Rating 5 stars mostly to help this place out since I have so many childhood memories here.
Mary Joy Daliagon
Apr 18,2025
Easily the best place for fast food in the area. I am very particular with food. It must be hot and fresh, not food that has been sitting around and reheated. This place is easily my go-to when I want that greasy fried food craving. Everywhere else here will reheat their food. And their service is very good as well.
Scott Miller
Apr 13,2025
Dinning room was undergoing renovations. Food is always delicious. The staff was helpful when ordering.
Cindy Smith
Mar 24,2025
Service sucked stood for 3-4 minutes no acknowledgment and when someone else came in then they were acknowledged immediately. But the food was outstanding
Andy
Mar 21,2025
Food was outstanding. I'm just so happy there's one around its an hour drive but it was worth it. The staff were really friendly and it was very clean. I ordered number 10 probably my favorite so far. A&W rootbeer was delicious!
Reviews For Long John Silver's A&W Charles Town